Kinwave Privacy Policy

Last updated: July 7, 2026

1. About Kinwave

Kinwave is a family caregiving coordination app operated by Taygetus LLC. It is designed to help families organize medications, medication logs, appointments, tasks, Care Log notes, documents, and shared responsibilities for a loved one. Kinwave may be distributed through app store providers such as the Apple App Store and Google Play.

Kinwave is a care-coordination tool. It does not provide medical advice, diagnosis, treatment, or emergency response.

2. Information we collect

Account information

We may collect account information such as your email address, display name, authentication details, and account identifiers.

Wavelet membership and roles

We process information about which Kinwave account and Wavelets you belong to, your role, and the access needed to keep each Wavelet private and role-based.

Care-coordination information

Depending on how Kinwave is used, a Wavelet may contain care-recipient information, medications, medication logs, appointments, tasks, Care Log notes, documents, images, comments, and related collaboration details that users choose to add.

Documents and images

If you upload a document or image, we process and store the file so authorized Wavelet members can access it inside Kinwave.

AI Quick Create and voice Quick Add

Kinwave offers optional AI Quick Create features to help draft a task, appointment, medication entry, medication log, or Care Log entry for your review. If you choose typed AI Quick Create, Kinwave sends the text you enter, including any details you choose to include, to OpenAI through Kinwave's Supabase backend.

To help draft the item you requested, Kinwave may also send limited context through its backend, such as your timezone, a reference timestamp, and relevant active medication names from the current Wavelet.

If you choose voice Quick Add, Kinwave records audio locally first. If you continue with voice transcription, the recorded audio file is sent to OpenAI through Kinwave's Supabase backend so it can be transcribed. The returned transcript may then be used in the same optional AI Quick Create drafting flow to prepare a draft item for your review.

AI Quick Create is optional. You can create and manage items in Kinwave manually without using AI.

AI Quick Create is meant to help with drafting only. It does not provide medical advice, diagnosis, treatment recommendations, medication dosage recommendations, emergency guidance, or clinical decision-making. AI-generated drafts can be incomplete or incorrect, and you review the draft before anything is saved.

Subscription information

If you purchase Kinwave Premium through an app store provider such as the Apple App Store or Google Play, we may process subscription-status information, store transaction identifiers, product identifiers, renewal status, and related account signals needed to verify the purchase, maintain access, restore purchases, and manage plan status. The applicable app store provider processes payment. We do not receive your full payment card details from Apple or Google.

Support communications

If you contact us, we may process your name, email address, and message so we can respond. Please do not include sensitive care details unless they are necessary for us to help with your request.

Limited technical and security information

We may process limited technical and security information, such as timestamps, app-version details, request metadata, and privacy-minded diagnostic information needed to operate the service, protect accounts, investigate abuse, and maintain security.

3. How we use information

We use information to:

• Provide and maintain Kinwave features.
• Keep Wavelets private and apply role-based access.
• Process optional AI Quick Create requests, voice transcription, and draft generation.
• Verify Premium subscription status and restore purchases through the applicable app store provider.
• Respond to support requests.
• Protect the service, investigate misuse, and meet legal obligations.

4. How information is shared inside Kinwave

Information added to a Wavelet is shared with the invited members of that Wavelet according to their role and access level. Kinwave is designed so one Wavelet is kept separate from another.

5. Service providers

We use service providers to operate Kinwave. Depending on the feature, these may include:

• Supabase for authentication, database, storage, and backend services.
• Apple App Store and Google Play for app distribution and subscription billing, where applicable.
• Google Cloud for Google Play subscription verification infrastructure.
• OpenAI as a third-party AI provider for optional AI Quick Create drafting and voice transcription processing. We require OpenAI to protect this data in a manner consistent with Kinwave's privacy obligations and applicable law.
• Expo and EAS for app development and build tooling.

6. Retention and deletion

We retain information only for as long as reasonably necessary to provide the service, meet legal obligations, resolve disputes, and maintain security. Retention may vary by data type and the reason the information is processed.

You can request account deletion inside the app or through our Delete Account page. You can also request deletion of specific data without deleting your account by contacting info@kinwave.app or using Support & Contact in the app. You can delete your full account from More -> Account -> Delete account. Identity verification may be required. Before deleting, download any documents you want to keep and review any active subscription through the Apple App Store or Google Play.

7. Security practices

We use administrative, technical, and organizational safeguards designed to protect Kinwave information. These include secure sign-in, encrypted network connections, role-based access, server-side authorization, and access controls intended to keep Wavelets separated.

No online service can guarantee absolute security. Protect your account credentials and invite only people who should have access to the information in a Wavelet.

8. Your choices

You can manage your account information, use or decline optional features such as AI Quick Create and voice Quick Add, control invited members where your role allows it, request deletion of specific data without deleting your account, and request full account deletion.

9. Children's privacy

Kinwave is intended for adults coordinating family care. It is not directed to children.

10. Policy updates

We may update this Privacy Policy as Kinwave evolves. When we do, we will update the date on this page.

11. Contact information